Returns and Refunds
Thank you for your visit and your consideration. The term of use at JorgeMaria.com and it’s showroom at 5662 Hollywood Blvd, Hollywood, CA, 90028 or anywhere where JorgeMaria is represented, physically present or otherwise apply to any all use or purchases or orders and invoice processed.
JorgeMaria wants everyone to be happy and fully satisfied with their order. Every product made at our studio is created with the highest quality and attention to detail that we can provide. All pieces are hand made by artisans and there is always small differences from product to product, even when you order 2 or more of the same, due to the nature of the materials every piece is unique. Every piece made to order and there is custom.
All orders begin immediately after the order is processed. We do not issue returns. We do not issue refunds for custom work. ONLY when you have cancelled your order with in 24 hours may you receive a full refund minus transaction fees we incur. If you need to cancel your order after 24 hours of placing the order, we can refund you minus 30% cancelation fee. If you need to cancel after 7 days from placing you order, you can receive a refund minus 60% cancellation fee.
DELIVERY AND LOCAL PICK UP
Buyer is responsible to schedule the delivery or pick up within a timely manner. The Balance must be paid before the pick up or delivery is completed.
If you have any questions or concerns. Feel free to reach out.